Terms of Service
Thank you for visiting LOVE PETORY (“LOVE PETORY” or “we”)’s website (the “Site”).
You may access or use this website or related services (collectively, the”Services”) in accordance with the following terms of service and any other regulations mentioned on this website (collectively, the “Terms of Service”). By using the services, such as placing an order on this website, you agree to all Terms of Service.This Agreement does not recognize any relationship (partnership, collaboration, employment or other form) between you and LOVE PETORY. This Agreement does not entitle you to become a representative of LOVE PETORY. LOVE PETORY reserves the right to change this website, related policies and agreements, privacy policy and these terms of service at any time. You should visit this website regularly to review the above-mentioned policies and agreements, privacy policy, and updates or changes to these Terms ofService.
SECTION 1. Register
You need to register an account to use some of the services provided by this website. By registering for an account, you agree to provide personal information that is true, correct, current and complete in all respects. To learn more about how we use your personal data, please see our Privacy Policy. Persons under the age of 18 must inform their parents or guardians of LOVE PETORY’s privacy policy before registering to use this website and services. LOVE PETORY reserves the right to only accept orders from people over the age of 18. By using this site, you agree to be responsible for all activities that occur under your account. You are responsible for keeping your account and password secure. If you feel or suspect that someone has misappropriated or used your account without authorization, please contact us immediately.、
SECTION 2. Prohibited matters and
violations
If your account performs activities including but not limited to the following, we may take relevant actions against your account:Use any technology to attempt to conceal the use of multiple accounts, or in any way disrupt any of our services Submit any message that contains unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane,hateful, racially or ethnically objectionable material Promote or send any spam messages Impersonate another person or provide any false information LOVE PETORY reserves the right to terminate any account at its sole discretion. In this case, we will send you an email to notify you of the account termination.
SECTION 3. Intellectual property rights
All software and content of LOVE PETORY (which is defined as, or includes any text, audio or music, videos, images,photographs and pictures) are the intellectual property works of LOVE PETORYand are protected by intellectual property rights, copyright laws and international treaty provisions. . This website is for personal and non-commercial use only.The content may only be used for any non-personal and/or non-commercial purposes if expressly authorized by LOVE PETORY and/or its third-party licensors. No content on this website may be published, copied, published, sold or licensed without the consent or authorization of LOVE PETORY. Any unauthorized action may result in civil consequences or criminal penalties.LOVE PETORY reserves the right to withdraw or modify any service without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.
SECTION 4. Third-party links
This website may contain other websites or resources that are not managed or prepared by LOVE PETORY. We have no control over such websites and resources and therefore we are not responsible for any loss, damage or allegation arising out of or in connection with the use of such websites and resources. LOVE PETORY is not responsible for the content or accuracy
of any content outside this website, including but not limited to advertisers on this website. Users’ use of websites or resources other than this website is at their own risk and is subject to the respective terms of use and service of such websites.
SECTION 5. Purchase Eligibility
To shop at LOVE PETORY, you must meet the following conditions:Aged 18 or over Have a valid credit or debit card accepted as a form of payment by LOVE PETORY and issued by a licensed bank, or have a valid PayPal account Ensure that the personal and payment information you provide is valid and correct (including email address, real name, phone number, accounting information and other information required by this website By ordering goods on this website, you authorize LOVE PETORY to charge your credit/debit card or PayPal account forthe total amount of your order. You also expressly authorize us to use the personal data you provide to conduct appropriate anti-fraud checks, such as credit checks, and, where necessary, to transmit or obtain information about you to or from third parties. Third parties include, but are not limited to, credit reference agencies or anti-fraud agencies, which may retain the information. For more information about how our company uses personal data,please see our Privacy Policy All ordered items are subject to warehouse availability and order price confirmation. Items in the shopping basket are not reserved and may be purchased by other customers. This website is for personal use only. Customers may not purchase products from this website for resale or business development purposes.
SECTION 6. Product description
LOVE PETORY will endeavor to ensure that
the content and product descriptions on this website are accurate and complete.
However, we do not guarantee that the content and product descriptions are
accurate, complete, current and error-free. If you feel that a product offered
by LOVE PETORY is not as described, please see our Returns Policy.
SECTION 7. Price
Prices stated on this website are in Hong
Kong dollars or US dollars. Unless there is an obvious error, acceptance of
your order constitutes your agreement to pay the price displayed on this
website. We endeavor to ensure that all prices displayed on this website are
accurate, but we cannot guarantee that all prices are correct and reserve the
right to correct any errors. If we discover an error in the price of any
product you have ordered, we will notify you as soon as possible, at which time
you will have the option to reconfirm or cancel your order. If we are unable to
contact you, we will treat the order as a cancellation.
If your credit card/debit card is not a
Hong Kong dollar account, the final charge will be calculated in the currency
of your account by your card-issuing bank based on the applicable exchange rate
on the day it processes the transaction.
SECTION 8. Payment
We accept payment by Visa, MasterCard,
Paypal and FPS.
If you use the above credit card/debit card
and online payment method, you confirm that you are the holder of the credit
card/debit card or PayPal account, or have been authorized by the holder to use
it. We will not be responsible for any delays or stops in delivery if your
credit/debit card issuer refuses to authorize payment to LOVE PETORY.
Our transaction process complies with the
strict international security standards set by the payment card industry,
allowing you to experience a safe and secure shopping process. If you have
registered an account on this website and decide to store your credit card information
with us, your information will be fully encrypted, used only to process the
transaction you want to make, and stored securely in our systems. In the
absence of negligence on our part, we are not responsible for any losses you
may suffer if any third party obtains unauthorized access to the information
you provide when using our services.
SECTION 9. Taxes and duties
All prices exclude all taxes and duties
applicable in countries outside Hong Kong. As the consignee, you may be
responsible for all import duties, customs duties, and local sales taxes
imposed by the country you are shipping to. Import duties or tax costs will be
invoiced directly to you and payment is required to release your order to
customs upon arrival. We are unable to advise on this possible amount.
SECTION 10. Acceptance of orders
When you enter your personal information,
payment information and submit your order, we will send you an email to confirm
receipt of your order. This email only confirms receipt of the order and does
not constitute acceptance of the order. When we send you an email to confirm
that the goods have been shipped, it means that your order has been accepted
and your contract with LOVE PETORY has been completed. Only the items listed in
the confirmation email sent at the time of shipment are included in the
contract. Therefore, all sales contracts are concluded in English in the Hong
Kong Special Administrative Region.
LOVE PETORY reserves the right not to
accept orders for any reason at its sole discretion. The reasons include but
are not limited to one of the following:
The items you ordered are out of stock or
have been withdrawn because they fail to meet our quality standards or because
delivery restrictions apply to one or all of the items ordered.
We found an error in the price or product
description
We were unable to obtain payment
authorization
You do not meet the purchasing
qualifications set out in the Terms of Service
If there are any issues with your order,
our customer service team will contact you as soon as possible.
SECTION 11. Delivery and Pickup
When you place an order online, you will
receive an alert with an estimated delivery time. LOVE PETORY team will try its
best to complete the delivery within the estimated time, but cannot guarantee
that the goods will be delivered to you within the estimated time.
LOVE PETORY insures every order during
shipping until the goods are delivered to you or picked up. When picking up the
goods, you will need to sign a confirmation of receipt of the product. After signing,
you begin to take responsibility for the goods. If the consignee or pick-up
person is not the original purchaser, or the delivery is a gift, it means that
you accept the signature of the above person as proof of delivery and that LOVE
PETORY has completed your order, and accepts the transfer of related
responsibilities. LOVE PETORY reserves the right to update the shipping policy
at its sole discretion without prior notice.
SECTION 12. Size issues
Since all product sizes are measured by
hand, the actual product may have an error of up to 5MM. We apologize for any
inconvenience.
SECTION 13. Color difference problem
The shooting lighting environment or the
display of different browsing devices will affect the color of the product
images. If there is any difference between the color of the product picture and
the actual product color, the actual product shall prevail.
SECTION 14. Responsibility
The opinions expressed in any media by
designers, companies or third parties whose products are sold on this website
and their affiliates are purely their own opinions. LOVE PETORY is not
responsible for any such views, and such views do not necessarily reflect the
views of the Company.
LOVE PETORY does not guarantee that use of
this website and services will be error-free, nor does it warrant that this
website or the servers that support this website are free of viruses or other
harmful components. We recommend that all users of this website ensure that
they have the latest software installed, including anti-virus software.
Certain events may occur beyond the
Company’s reasonable supervision, such as severe weather. Under such
circumstances, LOVE PETORY will try its best to maintain the service, but will
not be responsible for any failure to meet these terms of service.
SECTION 15. Indemnity and Waiver
You agree to hold us harmless and, at our
request, to fully indemnify us, LOVE PETORY (including its employees,
directors, agents, affiliates, licensors and suppliers) from and against any
and all claims resulting from any violation of the Terms of Service by you.
Liability, claims, expenses, damages and losses, including attorneys’ fees.
This includes any use of the Site by any other person using your account as a
result of your actions or lack of action.
If you violate the Terms of Service and we
do not take any action against your behavior, it does not mean that the Company
has given up the exercise of our rights and solutions in other cases of
violation of the Terms of Service.
SECTION 16. Complaints
We have a complaint handling procedure in
place to resolve disputes promptly if they arise. If you have any complaints or
comments about your order, please contact our customer service team.
SECTION 17. Governing law and jurisdiction
All our terms and conditions are governed
by the laws of the Hong Kong SAR. The relevant courts of the Hong Kong SAR will
have exclusive jurisdiction over any disputes or claims arising in connection
with these terms.
SECTION 18. Contact details
Questions about the Terms of Service should
be sent to us at lovepetoryemail@gmail.com.